Human Resources

与您的团队紧密合作，以确保继续参与，并且团队感觉到彼此，您和部门的任务。

启动虚拟工作会议

这是一个与您的员工交谈的机会，以帮助他们在这个独特的时期感到舒适。以下是您在首次会议期间可能要考虑的一些项目。

• 了解员工是否曾经在虚拟环境中工作
• 员工认为可能的挑战是什么？
• Review the best ways to communicate during the day so that both of you feel connected
• Are they comfortable utilizing the needed technology?
• This is a time for the employee to learn new skills that will help improve their performance. Ask the employee to review the various courses in LinkedIn Learning and share with you in your next meeting skills they want to learn (consider creating a learning plan)

Daily Touch Base

Keep it short and sweet! A touch base can be as simple as a quick Skype message, text or email. It does not need to be formal. People will appreciate the quick touch base.

每周，每两周或每月一对一会议

重要的是要继续与团队成员举行一对一的会议。在这段时间内，一致性很重要，因为它在这些挑战时提供了一种正常的感觉

Team Huddles

These are quick high-level meetings to gather the team

• Typically, short meetings scheduled throughout the week to make sure everyone is aligned
• 安排时间的频率将取决于团队的需求。如果在发生稳定的变化时，可能需要每天。如果主要是保持连接的时间进行快速更新，则可能需要每周两到三次

Standard Team Meetings

维持正常的每周或每两周一次的会议对于帮助团队尽可能正常的情况很重要。要考虑讨论的事情：

• General department updates. Do not forget that people often find out about meetings, general updates or new things happening in the department just by being in the office. Nothing is too small, people want to hear what is happening
• 有团队go around and discuss something good/new happening professionally or personally to break the ice
• 向团队询问他们关于可能持续改进项目的建议。这使您可以分配一群人以统一目标共同努力
• Ask a team member to do research on a topic and share information that would be of interest to the team and ask them to share with the group

Engagement Touchbase

Schedule time to just have fun! When things are stressful, having something fun to do as a team will be a nice escape from stress

• Virtual Tea Time: A quick conference call where employees will sit around (preferably with coffee or tea) in a relaxed environment to just chat about anything.
• 每周的儿童或宠物共享链：非常简单的电子邮件发送给您的团队的人，并带有您和您的孩子/宠物的有趣照片，并邀请其他人分享。
• DIY手工艺挑战赛：30分钟的惊喜活动，您可以与团队一起玩。让每个人都从其一般区域中的材料中构建任何东西，然后在视频聊天或通过电子邮件中分享。
• 食谱综述：让您的团队与小组分享最喜欢的食谱。如果小组中的某个人可以分享图片，并留下好评并与团队分享。

For more great ideas check out the Engagement Section!

我应该使用什么工具

• There are several tools to aid in communication opportunities such as email,phone, text messaging, instant messaging, video conferences, and document sharing.
• Ensure that all remote employees have the same programs downloaded and are capable and trained of using them all effectively.有关其他信息，请参阅技术部分。

保持可预测和一致

To prevent remote anxiety, clarify how and when information will be communicated. You might be asking yourself, “When do we use instant messaging? Why do we write emails? At what point do we pick up the phone?”

Use a check-in or reporting template to keep consistency across the team.

• Example: 5-15 Report - Each week, everyone on a team spends 15minutes writing feedback in a templated report sent to the manager. The manager takes five minutes to read and respond to each report, and 15minutes to collate their own feedback for their manager.

Download the 5-15 Report

Context:

When you are communicating digitally, provide enough context to make sure your message is known. When only responding “Yes” to a question or giving little information, the lack of elaborating might make the person feel you do not care about the issue or lead them to not care about the issue you brought up.

如果您通常在大型会议前亲自赶上同事，请在每个人都遥不可及的时候拨打小组电话会议之前，请执行此操作。如果您通常在早上与您的管理员助手聊天，请通过即时消息远程执行同样的操作。即使在家里，您也应该确认收到消息并在开始一天并结束一天的时候与人们联系。尝试遵循相同的仪式和习惯，以保持关系和正常感。

提醒团队每个人的情况都不同。鼓励每个人花一分钟的时间向团队展示他或她的家庭工作空间，并分享一些个人背景（例如，吠叫的狗，孩子们四处奔跑，与室友分享工作空间，被孤立和孤独等）。这种上下文可以帮助他人对彼此的约束更加敏感，并减少对在远程团队中工作的含义以及分解偏见和假设的含义。

避免	Use Instead
Must	Needs to
必需的	强烈推荐
I’m forced to	I choose to
那永远不会起作用	Let’s look at our alternatives
我们将无法…	We will be able to once…
That’s not my problem	我认为你应该和...
There’s nothing I can do about that	我有点卡住，您能帮我找到其他选择吗？
你应该有...	那是不起作用的 - 这是我下次推荐的...
I haven’t had time	我将能够通过...
我以为...	你能为我澄清吗？
卡在家里	在家安全