自助密码重置（SSPR）
-
Self-Service Password Reset (SSPR) is a web-based application that allows UTHealth students, faculty, and staff to change their current password or recover a forgotten password. A password can be recovered either through a personal email account or mobile phone if it has been enrolled through SSPR. For more information about SSPR, explore the tabs above.
SSPR功能
- Easy enrollment anytime, anywhere
- Offers more protection against cybersecurity threats
- Enroll mobile phone for easy password recovery
- 密码通过电子邮件或手机恢复
继续到SSPR Page
登记
1. Enter your UTHealth username and password if you know it. Select Sign in. If you have forgotten your password, select ‘Password Recovery’.
2. Select "Update Profile".
3. Enter your personal email address. Do not enter your UTHealth email address.
Enter your personal phone number.
4.选择更新。
5. Setting up a mobile device is optional, but recommended. To set up a mobile device, select ‘Setup Mobile App Authentication’.
6. Select your phone’s platform from the tabs.
7. Scan the QR code from your authenticator app. Ex: Google authenticator, Duo Mobile authenticator (possibly already installed for UTHealth users).
8. Enter the verification code on your mobile authenticator app into SSPR.
9.选择“校验码”。
Your mobile device is now enrolled for password recovery.
Follow these steps to recover your password:
1. Select the ‘Password Recovery’.
2. Enter your previously registered recovery email address and UTHealth user ID and verify that you are not a robot.
3. Select Search
4.选择您的验证方法。
4.如果您以前选择了SMS/电子邮件验证，请选择通过电子邮件或SMS发送验证代码。
5. Enter the code and clickCheck Code.
6.SSSPR将验证您的代码是否正确。选择继续。
7.输入新密码，然后单击Change Password.
Help
SSPR support questions can be directed to either your departmental IT support person, or the IT Solution Center at 713-486-4848.
UTHealth IT Solution Center standard hours of operation:
- Monday through Friday, 7 a.m. to 7 p.m.
- Saturday, 8 a.m. to 5 p.m.
常见问题
我必须注册吗？
Yes, you have to register for proper management of your password. If you don't register and forget your password, you may have to appear in-person to reset it.
Why do I need to use a personal email address?
个人电子邮件地址是您可以证明控制的帐户。恢复代码可以发送到该帐户，以允许您恢复自己的密码。注册后，服务台将将恢复代码发送到您的个人电子邮件地址，以验证您的身份。您的恢复电子邮件地址和在SSPR注册的手机号码仅用于管理密码。
What is Mobile App authentication?
Mobile App authentication uses a one time password (OTP) via an enrolled application. One Time Passcode (OTP) is an automatically generated numeric or alphanumeric string of characters that authenticates the user for a single transaction or session. It can be setup using Setup Mobile App Authentication in SSPR. There are several OTP mobile applications such as DUO and Google Authenticator.
如果我没有蜂窝服务或数据，移动应用程序身份验证是否会起作用？
是的。身份验证器应用程序是独立于数据服务的唯一保证恢复选项。
What is reCAPTCHA?
reCAPTCHA is a program intended to distinguish human from machine input. It is used to prevent automated extraction of data from websites.
